Frequently Asked Questions

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Our mates work for tips and gratuity is greatly appreciated – we suggest a 20% gratuity. They are highly trained, knowledgeable and very experienced, to ensure your safety and provide an amazing  experience! Discretional gratuity is acceptable for the captain.

We accept cash, venmo, check, and credit cards. A 3% fee will be added for all credit card transactions. A 2% fee will be added for all Venmo Business transactions. 

Cancellations must be made, and acknowledged by Star Fish, at least 48 hours in advance, to avoid penalty

We reserve the right to cancel any tour at any time due to weather, safety or mechanical issues for rain-check or a full refund.

For weather related issues, we may wait for a brief shower to pass, reschedule for another day, or cancel if unable to reschedule.

Last minute cancellations by the patron and no shows will not be refunded or rescheduled.

Once a reservation is made, the reserving party is obligated for the price of the trip. The credit card on file will be charged.

For no-shows, the cost of the trip will be charged to the credit card on file. For cancelations within 48 hours the cancellation fee will be $150 for all cruises.

Our mates work for tips and gratuity is greatly appreciated – we suggest a 20% gratuity. They are highly trained, knowledgeable and very experienced, to ensure your safety and provide an amazing  experience! Discretional gratuity is acceptable for the captain.

19 Passengers.

The legal maximum number of persons on board cannot exceed 21 – 2 crew members and 19 passengers.

​Passengers are not permitted to jump from the boat or climb into the water. Passenger may only get on and off the boat at the dock once the Captain has cleared passengers for boarding and departure.

Due to the configuration of the boat, and for safety reasons, pets are not permitted on board. Authorized service dogs are permitted.

We do have a restroom on board, with a hand washing station.